Queensland Health

Home / Queensland Health

Queensland Health

The Queensland Health project aims to improve the skill and confidence of the health workforce by promoting the integration of multiple helpdesk services and migration of legacy portals onto SaaS Platform “ServiceNow”

The website is redesigned in such a way that makes it easier for staff to get to places easier. More visual elements are added to spice up the experience.

High fidelity front-end design prototypes through multiple iterations, based on customer insights, focus group workshops and user testing were utilised. Partnership with Accenture, which is the developer team providing ServiceNow solutions was engaged

 

Platform

ServiceNow Helsinki

 

Tools

UX/UI Design and Research, Axure, UXpin, Adobe Suite, Video Editing

 

Prototype (Password Protected please enquire for preview)

User Access

Bulk Operation

IT Store

 

 

Category

UX Research, Websites

Tags

ServiceNow

qld-health-showcase-feature-long-main
qld-health-showcase-feature-long-ticketing
qld-health-Showcase-research
qld-health-Showcase-cust-journey
qld-health-Showcase-process
qld-health-Showcase-service-catalog
qld-health-Showcase-it-store
qld-health-Showcase-ops
qld-health-Showcase-telehealth
qld-health-Showcase-before-after
Post a Comment